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Post test |
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REFERENCES
[1] Committee on Quality of Health Care in America, To Err Is Human: Building a Safer Health System, ed. L. Kohn, J. Corrigan, and M. Donaldson (Washington, D.C: National Academy Press, 1999).
[2] Ibid.
[3] Ibid.
[4] Committee on Quality of Health Care in America, To Err Is Human, p. 31.
[5] Ibid.
[6] Joint Commission on the Accreditation of Healthcare Organizations. http://www.jcaho.org/about+us/news+letters/sentinel+event+alert/sea_26.htm.. (July 27, 2002).
[7] Kreitner, R., Kinicki, A., (2001). Organizational Behavior, 5th ed. McGraw-Hill, Boston, MA.
[8] Jones, G., George, J., Hill, C., (2000). Contemporary Management, 2nd ed., McGraw-Hill, Boston, MA.