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Bibliography

       Dorland’s Illustrated Medical Dictionary (24^th ed.). (1965). Philadelphia, PA: W.B. Saunders Company.

       Jones, G., George, J., Hill, C. (2000). Contemporary management (2nd ed.). Boston, MA: McGraw-Hill.

        Kreitner, R., Kinicki, A. (2001). Organizational behavior (5th ed.). Boston, MA: McGraw-Hill.

        Yourstone, S., Smith, H. (2002 Winter). Managing system errors and failures in health care organizations: Suggestions for    practice and research, Health Care Management Review, 27, (1), pp. 50-61.

        Yetman, R. (2001 August). Preventing misuse errors in health care organizations, Journal of Clinical Outcomes Management, 8, (8), pp.29-33.

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