1.      Annual number of people as reported by the Institute of Medicine that die in the US due to medical errors:

      a)      24,000-76,000

b)      31,000-102,000

c)      44,000-98,000

d)      9,000-34,000

2.      A preventable adverse drug event (ADE) costs a facility per episode on the average:

a)      $1200

b)      $4700

c)      $2400

d)      $8200

3.      What is the percent of risk for receiving a medical error imposed on a patient for each addition hospital day stay as calculated by the Institute of Medicine?

      a)      1%

b)      3%

c)      4%

d)      6%

4.      Healthcare providers are reluctant to report adverse events because:

a)      professionals hesitate to make negative statements about a patient’s care

b)      they fear that the public may boycott the practitioner or hospital and result in loss of business

c)      fear of malpractice litigation

d)      all of the above

5.      The key to successful reduction in medical errors is:

a)      better systems

b)      better technology

c)      employees willing to go the extra mile

d)      experienced administrators

 6.      What most frequently results in death?

      a)      breast cancer

b)      AIDS

c)      medical errors

d)      motor vehicle accidents

7.      Other industries have reduced errors and improved safety by:

      a)     hiring larger numbers of personnel.

      b)     mandating that personnel try harder to perform their jobs.

      c)     establishing standards for performing job functions

      d)     all the above

8.      RCA of an adverse event usually reveals:

      a)     the worker is primarily responsible most of the time

b)     the event results from multiple smaller events combined together.

c)     stronger administrative leadership would have prevented the event

d)     the product manufacturer is usually at fault.

9.      Reaching the Six Sigma error reduction level in health care:

      a)      requires an employee training commitment

b)      relies on controls being set up to prevent “slipping back” to poor processes

c)      may result in corrective action plans

d)      all of the above

 10.  Key concepts of a sentinel event include:

      a)      it does not result in patient harm

b)      it was anticipated to occur but could not be stopped

c)       It is often followed by an adverse event

d)      all of the above    

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